Shipping Policy

This policy explains how shipping information is presented for orders placed through texturethread.com. Delivery availability, methods, charges, and estimates shown during checkout are the controlling terms for a specific order.

Order destinations

Available destinations are determined by the shipping address entered at checkout. If checkout does not offer a shipping method for an address, contact us before placing the order. Do not send payment or assume delivery is available outside the destinations accepted by checkout.

Processing and delivery estimates

Any processing or delivery estimate displayed at checkout or in an order confirmation is an estimate, not a guaranteed arrival date. Carrier disruptions, severe weather, address issues, holidays, and other events outside our reasonable control may affect delivery.

Shipping charges

Shipping charges, when applicable, are calculated and disclosed before an order is submitted. We do not promise free shipping unless it is expressly shown in checkout for that order.

Address changes and cancellations

Contact us as soon as possible if an address is incorrect or you need to request a cancellation. We cannot guarantee a change or cancellation after fulfillment has begun. Customers are responsible for entering a complete and accurate delivery address.

Tracking, loss, and damage

When tracking is available, it may be sent to the email used at checkout. If a shipment appears lost or arrives damaged, contact us with the order number and photographs when relevant so the matter can be reviewed with the carrier.

Contact

Email [email protected] or call 970-612-3777. The public business contact address is 7899 S Lincoln Ct, 2nd Fl, Ste 206B, Littleton, CO 80122. Do not mail a return to this address unless return instructions specifically direct you to do so.

Last updated: October 14, 2026